“Thank you for such an excellent repair, your work exceeded my expectations; the tear and my Mountain Khakis are like new (or as “new” pre-rip). Thank you again for work.”
“The package arrived in good order. I couldn’t wait to try it on. Threw on the armor and jacket over my shirt and tie. It’s perfect! Everything I hoped it would be. A very professional job all around. It was a pleasure doing business with you.” (KLIM jacket sleeve modification)
“I went OTB down the trail from where the pic was snapped and they save my knee from a big decomposed granite strawberry. With the drawstrings open on the climb, they ventilated well. With the drawstrings tied, they saved my knee from certain blood. They worked just as well as I had hoped they would. Thanks Penny” (BDUs converted to knickers)
“The new zipper works great. I picked up the jacket from Mountain Gear a few weeks ago. Thanks for your help.”
”I just wanted to thank you. The jackets fit my husband perfectly!” Wendy K.
“Wow fantastic! I can’t even tell they were altered. I have no idea how you do that but thanks they fit great!”
“I do not remember if I had thanked you for the beautiful job you did on my ski pants. ‘Thank you.” Marion
“I picked up the pack last night. It’s exactly what I was looking for, thank you!” Dave S.
“The jacket looks great! I like the extra width you were able to work in with the new zipper. The quality of work is excellent! Thanks.” Mike B.
”Rec’d the jacket back today. You did excellent work. That is exactly what I wanted done. Thanks so much!” Corby
“Great repair job on my pack — as always. Should be good for another 30 years!”
“Bibs arrived today. Great job. A perfect alteration.”
“Received the pants today and they look excellent. My friend is excited — sizing for both boots is perfect.”
“Got my patrol jacket and yellow pants today. They look great — thanks!”
“I just received the jackets yesterday, and I have to tell you, they’re all fantastic! Really nice. The tabs really do look like factory pieces. I can’t wait till i have a need for a set. I might have to buy a new Arc just so I can have you put some on. How very custom it all looks.”
“Got my suit today, just wanted to drop a line to let you know how much I appreciate your work. The attention to detail is amazing! Thanks again.” David
“Oh my goodness. You have made me the happiest person in the world tonight, Penny. The pants are perfect. Thank you, thank you. I can’t even tell that anything was done to them, other than they fit me 100x better.”
“[The altered snow suit] worked like a charm. Finally had time to test it. Outside temp was 25 F, overall speed 55mph, wind chill 4 F. Comfortably warm with Gerbing electric sweater, pants, and gloves.“
”Got my backpack on Friday. Wow am I impressed! Modifications? No way. Your work is so good the item looks like it was made this way! People like you don’t work for money alone! You’re driven by the inner desire to produce things in a way that satisfies your own ultra high standards! It shows in the beautiful workmanship! That grab handle is great! Better than I ever expected! The way the straps were sewn on, superb! Thanks very much, you will be hearing from me again!”
”I thought I’d reply on behalf of ‘the crew’ as we get a lot of email volume these days and I didn’t want you to ‘disappear’ off the top page without an answer…. The gear you made for us [jackets modified for a Dakar moto team, TEAM UK] has been great and has been given a good hammering by the guys. After the cancellation they’re pretty fired up for the start in Buenos Aires and are looking in good shape….” Chris